NO RESPONSE FROM METAPRODUCT SYSTEMS EMAIL
|James Vankollenburg||05/12/2014 06:50 pm|
|I just purchased Offline Explorer Pro and am having a problem with the program accessing my fonts. I have emailed the company twice and they do not respond. Is this company still in business? The program is useless to me if it does not recognize foreign-language fonts in a website download.|
|Oleg Chernavin||05/13/2014 02:06 pm|
|Dear James Vankollenburg,
Thank you for writing us. I sent you my reply the same day. I hope it got through, although I had no reply from you.
Here is what I wrote:
Usually a browser may wrongly detect the page encoding when viewing from your hard disk. Please try to right-click on a page and choose a different text encoding.
I would also like to know the URL of such page to reproduce the problem and see if I can make some improvements.
|James Vankollenburg||05/13/2014 07:43 pm|
|No, I never received the response and it is not in my spam either. But now you have seen my question, so we can proceed. I have tried to right-click and choose various encodings but with the same or similar results: the Greek text shows up as gibberish. Here is a perfect example from the site downloaded. If you scroll down the page, you will find the Greek alphabet, but when I have downloaded the site, the Greek appears as gibberish: http://www.hellenicgods.org/pronunciationinhelleniclanguage|
|Oleg Chernavin||05/14/2014 03:28 pm|
|I fixed this error. Please install the updated version:
Next, use the Delete button to Delete only Project files. Redownload the Project. It should be browsed correctly now.
|James Vankollenburg||05/14/2014 11:19 pm|
|Yes, Oleg, It appears that this fixed the problem. Thank you so very much!|
|Oleg Chernavin||05/15/2014 08:06 am|
|Great! You are welcome!