OE Pro Appears to Freeze

Author Message
Andy 12/05/2013 11:11 am
Hi there

I'm getting a problem where OE pro regularly freezes. My project is set to notify completion via Task tray icon and email. Some downloads never get to this point. Typically the download queue is zero , parcing is not zero, the tray icon still rotates and the project shows the green download arrow icon. The ribbon is live etc. Sometimes I will get a memory error, which I will clear but this does not resolve the problem or crash the program. The only way I end the download is to exit the program. Typically I'm downloading 750 sites around 1 - 2 GB less than 100,000 files.

here's the project settings minus the site list.

Any help would be most welcome.

[Object]
OEVersion=Pro 6.7.0.3994
Type=0
IID=7012
Caption=Test
Dir=C:\MyWebSites\
Lev=1
Weekday=257
LimBTSize=True
LimTSize=1000000
FTText.Exts=.aspaspxcfmhtmhtmlhtxidcjspphpphp3rxmlshtmlstmstmltexttxtwmlxmlxsp xxxxxxxxxxxxxxxxxxxx
FTImages.Exts=gifjpgjpegtiftiffxbmfifbmppngipxjp2j2cj2kwbmplwfwebp
FTVideo.Exts=mpgavianimpegmovflvfliflcvivrmramrvasfasxwmvm1vm2vvobsmilmp4m4v
FTAudio.Exts=wavriffmp3midmp2m3uravocwmaapeoggm4aaif
FTArchive.Exts=1102203304405506607707z880990acearcarjcabexegzisojarlayleilhapakpdfrartartgzzzip xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
FTUDef.Exts=axdclasscssdtdentssiswfvbsxsl xxxxxxxxx
FTText.B=ooxooo
FTImages.B=xoxooo
FTVideo.B=xoxooo
FTAudio.B=xoxooo
FTArchive.B=ooxooo
FTUDef.B=ooxooo
FTOther.B=xoxooo
FTSizes=0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,3,3,0,4,0,0,0,0,0,0,0,0
NotIgnoreLogout=False
RSrvsBx=3
RProt=255
LastStart=209:18:42:3:170:81:228:64:
LastEnd=149:210:110:118:159:81:228:64:
PrjStart=73:3:3:89:217:76:228:64:
LastStarted=05/12/2013 07:30:33
LastEnded=04/12/2013 23:35:49
S200=13914
S304=26136
S400=1033
SErr=17
SAbr=894
SPar=37105
SSav=13913
SLast=404
SSiz=735958074
SMdf=13700
SHTML=8255
SSuccDowns=23
LFiles=40848
LSize=740807007
Flags=1
ImgDim=0,0,0,0
PrevURL=http://www.7oaksphotography.com/
SkipURLs=.gov.uk/?epl=/80/inetpub/wwwroot//categories//category/@ver=3.5.2@ver=3.7.11.bp.blogspot.com123-reg.co.ukbbc.co.ukbooking.comcategory_idcommunity.ebay.co.ukfacebook.commaps.google.co.ukmyspace.comnew-productsselect_seasonspryassets
ConvertRSS=True
Oleg Chernavin 12/05/2013 11:12 am
As I understand, the program user interface is not frozen and you can see the download, stop it manually, etc.

If so, I would suggest you to set a limited numver of retries in the Internet tab of the Ribbon. Say, 10.

Best regards,
Oleg Chernavin
MP Staff
Andy 12/09/2013 04:48 pm
Oleg Hi

I will try that but just to be clear although the ribbon buttons were active I could not stop the download as the stop button did not appear to have any effect at all. The only way I was able stop the down was by exiting the program via the icon tray.

After further investigation I found 1 site was creating an enormous number of folders 57000 !! resulting from some kind of looping url eg xxx/yyy/zzz/xxx/yyy/zzz/xxx/zzz. If I eliminated that site all from the download all was well.

I've had to delete the data so I can't provide any more detail but if I encounter the problem again I will provide more information.

Thanks again for your help.

Andy
Oleg Chernavin 12/10/2013 03:26 am
Offline Explorer has protection from such looping URLs. But it looks that it has to be improved. If you would face such issue again, please let me know. It would be good to fix.

Thank you!

Oleg.