Software : OE Pro - 6.4.3860 SR1
OS: Win7 64 Ultimate
RAM: 16GB
Processor: I7 2600k
I am downloading a large project which has close to a million files.
This is also an error i am getting http://s16.postimage.org/ybeldhnyd/oeerror.png
and also "Thread creation error: Not enough storage space is available to process this command."
After reading the forum I have also tried running with params /NoDB and /NoMap
The problem occurs after reaching about ~10,000-~20,000 downloads
I have,
- Directory overload ON.
- 20~10 Threads, have tried 0, 1, 2-5 Second delays.
- Parsing, only File Integrity and Suppress Errors, and I have tried with all off too.
- Download only modifier and new files with Check Size.
- Level limit unchecked.
- Have tried No / Offline Link translation.
- Got a couple of URL filters on filename and directory
Crash log:
Faulting application name: OE.exe, version: 6.4.0.3860, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
Exception code: 0x0eedfade
Fault offset: 0x0000b727
Faulting process id: 0x5b4
Faulting application start time: 0x01cdc079502bfcee
Faulting application path: C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: ae1de2f9-2c72-11e2-9e0a-d6e76f8d06f6
Version=1
EventType=APPCRASH
EventTime=129971617962061087
ReportType=2
Consent=1
ReportIdentifier=b5252743-2c72-11e2-9e0a-d6e76f8d06f6
IntegratorReportIdentifier=b5252742-2c72-11e2-9e0a-d6e76f8d06f6
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OE.exe
Sig[1].Name=Application Version
Sig[1].Value=6.4.0.3860
Sig[2].Name=Application Timestamp
Sig[2].Value=2a425e19
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17514
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ce7ba58
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0002dece
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=e8ad
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=e8adce1c2b9e7be834b4063ac3c53863
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e8ad
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e8adce1c2b9e7be834b4063ac3c53863
UI[2]=C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
UI[3]=Offline Explorer executable has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\user32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\oleaut32.dll
LoadedModule[15]=C:\Windows\syswow64\ole32.dll
LoadedModule[16]=C:\Windows\system32\mpr.dll
LoadedModule[17]=C:\Windows\system32\version.dll
LoadedModule[18]=C:\Windows\system32\msimg32.dll
LoadedModule[19]=C:\Windows\system32\olepro32.dll
LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Windows\system32\winspool.drv
LoadedModule[23]=C:\Windows\syswow64\shell32.dll
LoadedModule[24]=C:\Windows\syswow64\wininet.dll
LoadedModule[25]=C:\Windows\syswow64\urlmon.dll
LoadedModule[26]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[27]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[28]=C:\Windows\syswow64\iertutil.dll
LoadedModule[29]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[30]=C:\Windows\system32\wsock32.dll
LoadedModule[31]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[32]=C:\Windows\syswow64\NSI.dll
LoadedModule[33]=C:\Windows\system32\winmm.dll
LoadedModule[34]=C:\Windows\system32\hhctrl.ocx
LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[36]=C:\Windows\system32\IMM32.DLL
LoadedModule[37]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[38]=C:\Windows\system32\uxtheme.dll
LoadedModule[39]=C:\Windows\system32\dwmapi.dll
LoadedModule[40]=C:\Program Files\WIDCOMM\Bluetooth Software\SysWOW64\BtMmHook.dll
LoadedModule[41]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[42]=C:\Windows\system32\oleacc.dll
LoadedModule[43]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[44]=C:\Windows\system32\explorerframe.dll
LoadedModule[45]=C:\Windows\system32\DUser.dll
LoadedModule[46]=C:\Windows\system32\DUI70.dll
LoadedModule[47]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[48]=C:\Windows\system32\profapi.dll
LoadedModule[49]=C:\Windows\system32\ntmarta.dll
LoadedModule[50]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[51]=C:\Windows\system32\dnsapi.DLL
LoadedModule[52]=C:\Windows\system32\iphlpapi.DLL
LoadedModule[53]=C:\Windows\system32\WINNSI.DLL
LoadedModule[54]=C:\Windows\System32\netprofm.dll
LoadedModule[55]=C:\Windows\System32\nlaapi.dll
LoadedModule[56]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[57]=C:\Windows\system32\rsaenh.dll
LoadedModule[58]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[59]=C:\Windows\System32\npmproxy.dll
LoadedModule[60]=C:\Windows\system32\mswsock.dll
LoadedModule[61]=C:\Windows\System32\wshtcpip.dll
LoadedModule[62]=C:\Program Files (x86)\Offline Explorer Enterprise\sqlite3.dll
LoadedModule[63]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[64]=C:\Windows\system32\SXS.DLL
LoadedModule[65]=C:\Windows\system32\apphelp.dll
LoadedModule[66]=C:\Windows\system32\RASAPI32.dll
LoadedModule[67]=C:\Windows\system32\rasman.dll
LoadedModule[68]=C:\Windows\system32\rtutils.dll
LoadedModule[69]=C:\Windows\system32\sensapi.dll
LoadedModule[70]=C:\Windows\system32\rasadhlp.dll
LoadedModule[71]=C:\Windows\system32\napinsp.dll
LoadedModule[72]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[73]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
LoadedModule[74]=C:\Windows\System32\winrnr.dll
LoadedModule[75]=C:\Windows\system32\wshbth.dll
LoadedModule[76]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[77]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[78]=C:\Windows\System32\wship6.dll
LoadedModule[79]=C:\Windows\system32\MLANG.dll
LoadedModule[80]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[81]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\scrchpg.dll
LoadedModule[82]=C:\Windows\SysWOW64\vbscript.dll
LoadedModule[83]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\klscav.dll
LoadedModule[84]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\remote_eka_prague_loader.dll
LoadedModule[85]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\prremote.dll
LoadedModule[86]=C:\Windows\system32\MSVCP100.dll
LoadedModule[87]=C:\Windows\system32\MSVCR100.dll
LoadedModule[88]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\prloader.dll
LoadedModule[89]=C:\Windows\system32\userenv.dll
LoadedModule[90]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\service.dll
LoadedModule[91]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\eka_meta.dll
LoadedModule[92]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\pxstub.ppl
LoadedModule[93]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\params.ppl
LoadedModule[94]=C:\Windows\SysWOW64\mshtml.dll
LoadedModule[95]=C:\Windows\SysWOW64\msls31.dll
LoadedModule[96]=C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\pdm.dll
LoadedModule[97]=C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\msdbg2.dll
LoadedModule[98]=C:\Windows\system32\msimtf.dll
LoadedModule[99]=C:\Windows\SysWOW64\jscript.dll
LoadedModule[100]=C:\Windows\System32\msxml3.dll
LoadedModule[101]=C:\Windows\system32\ImgUtil.dll
LoadedModule[102]=C:\Windows\SysWOW64\pngfilt.dll
LoadedModule[103]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[104]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[105]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[106]=C:\Windows\system32\propsys.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Offline Explorer executable
AppPath=C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
OS: Win7 64 Ultimate
RAM: 16GB
Processor: I7 2600k
I am downloading a large project which has close to a million files.
This is also an error i am getting http://s16.postimage.org/ybeldhnyd/oeerror.png
and also "Thread creation error: Not enough storage space is available to process this command."
After reading the forum I have also tried running with params /NoDB and /NoMap
The problem occurs after reaching about ~10,000-~20,000 downloads
I have,
- Directory overload ON.
- 20~10 Threads, have tried 0, 1, 2-5 Second delays.
- Parsing, only File Integrity and Suppress Errors, and I have tried with all off too.
- Download only modifier and new files with Check Size.
- Level limit unchecked.
- Have tried No / Offline Link translation.
- Got a couple of URL filters on filename and directory
Crash log:
Faulting application name: OE.exe, version: 6.4.0.3860, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
Exception code: 0x0eedfade
Fault offset: 0x0000b727
Faulting process id: 0x5b4
Faulting application start time: 0x01cdc079502bfcee
Faulting application path: C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: ae1de2f9-2c72-11e2-9e0a-d6e76f8d06f6
Version=1
EventType=APPCRASH
EventTime=129971617962061087
ReportType=2
Consent=1
ReportIdentifier=b5252743-2c72-11e2-9e0a-d6e76f8d06f6
IntegratorReportIdentifier=b5252742-2c72-11e2-9e0a-d6e76f8d06f6
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OE.exe
Sig[1].Name=Application Version
Sig[1].Value=6.4.0.3860
Sig[2].Name=Application Timestamp
Sig[2].Value=2a425e19
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17514
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ce7ba58
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0002dece
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=e8ad
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=e8adce1c2b9e7be834b4063ac3c53863
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e8ad
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e8adce1c2b9e7be834b4063ac3c53863
UI[2]=C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
UI[3]=Offline Explorer executable has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\user32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\oleaut32.dll
LoadedModule[15]=C:\Windows\syswow64\ole32.dll
LoadedModule[16]=C:\Windows\system32\mpr.dll
LoadedModule[17]=C:\Windows\system32\version.dll
LoadedModule[18]=C:\Windows\system32\msimg32.dll
LoadedModule[19]=C:\Windows\system32\olepro32.dll
LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Windows\system32\winspool.drv
LoadedModule[23]=C:\Windows\syswow64\shell32.dll
LoadedModule[24]=C:\Windows\syswow64\wininet.dll
LoadedModule[25]=C:\Windows\syswow64\urlmon.dll
LoadedModule[26]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[27]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[28]=C:\Windows\syswow64\iertutil.dll
LoadedModule[29]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[30]=C:\Windows\system32\wsock32.dll
LoadedModule[31]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[32]=C:\Windows\syswow64\NSI.dll
LoadedModule[33]=C:\Windows\system32\winmm.dll
LoadedModule[34]=C:\Windows\system32\hhctrl.ocx
LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[36]=C:\Windows\system32\IMM32.DLL
LoadedModule[37]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[38]=C:\Windows\system32\uxtheme.dll
LoadedModule[39]=C:\Windows\system32\dwmapi.dll
LoadedModule[40]=C:\Program Files\WIDCOMM\Bluetooth Software\SysWOW64\BtMmHook.dll
LoadedModule[41]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[42]=C:\Windows\system32\oleacc.dll
LoadedModule[43]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[44]=C:\Windows\system32\explorerframe.dll
LoadedModule[45]=C:\Windows\system32\DUser.dll
LoadedModule[46]=C:\Windows\system32\DUI70.dll
LoadedModule[47]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[48]=C:\Windows\system32\profapi.dll
LoadedModule[49]=C:\Windows\system32\ntmarta.dll
LoadedModule[50]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[51]=C:\Windows\system32\dnsapi.DLL
LoadedModule[52]=C:\Windows\system32\iphlpapi.DLL
LoadedModule[53]=C:\Windows\system32\WINNSI.DLL
LoadedModule[54]=C:\Windows\System32\netprofm.dll
LoadedModule[55]=C:\Windows\System32\nlaapi.dll
LoadedModule[56]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[57]=C:\Windows\system32\rsaenh.dll
LoadedModule[58]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[59]=C:\Windows\System32\npmproxy.dll
LoadedModule[60]=C:\Windows\system32\mswsock.dll
LoadedModule[61]=C:\Windows\System32\wshtcpip.dll
LoadedModule[62]=C:\Program Files (x86)\Offline Explorer Enterprise\sqlite3.dll
LoadedModule[63]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[64]=C:\Windows\system32\SXS.DLL
LoadedModule[65]=C:\Windows\system32\apphelp.dll
LoadedModule[66]=C:\Windows\system32\RASAPI32.dll
LoadedModule[67]=C:\Windows\system32\rasman.dll
LoadedModule[68]=C:\Windows\system32\rtutils.dll
LoadedModule[69]=C:\Windows\system32\sensapi.dll
LoadedModule[70]=C:\Windows\system32\rasadhlp.dll
LoadedModule[71]=C:\Windows\system32\napinsp.dll
LoadedModule[72]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[73]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
LoadedModule[74]=C:\Windows\System32\winrnr.dll
LoadedModule[75]=C:\Windows\system32\wshbth.dll
LoadedModule[76]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[77]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[78]=C:\Windows\System32\wship6.dll
LoadedModule[79]=C:\Windows\system32\MLANG.dll
LoadedModule[80]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[81]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\scrchpg.dll
LoadedModule[82]=C:\Windows\SysWOW64\vbscript.dll
LoadedModule[83]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\klscav.dll
LoadedModule[84]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\remote_eka_prague_loader.dll
LoadedModule[85]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\prremote.dll
LoadedModule[86]=C:\Windows\system32\MSVCP100.dll
LoadedModule[87]=C:\Windows\system32\MSVCR100.dll
LoadedModule[88]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\prloader.dll
LoadedModule[89]=C:\Windows\system32\userenv.dll
LoadedModule[90]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\service.dll
LoadedModule[91]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\eka_meta.dll
LoadedModule[92]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\pxstub.ppl
LoadedModule[93]=C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2013\params.ppl
LoadedModule[94]=C:\Windows\SysWOW64\mshtml.dll
LoadedModule[95]=C:\Windows\SysWOW64\msls31.dll
LoadedModule[96]=C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\pdm.dll
LoadedModule[97]=C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\msdbg2.dll
LoadedModule[98]=C:\Windows\system32\msimtf.dll
LoadedModule[99]=C:\Windows\SysWOW64\jscript.dll
LoadedModule[100]=C:\Windows\System32\msxml3.dll
LoadedModule[101]=C:\Windows\system32\ImgUtil.dll
LoadedModule[102]=C:\Windows\SysWOW64\pngfilt.dll
LoadedModule[103]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[104]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[105]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[106]=C:\Windows\system32\propsys.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Offline Explorer executable
AppPath=C:\Program Files (x86)\Offline Explorer Enterprise\OE.exe
Can you please post your Project settings here? Select it, press Ctrl+C and paste to the forum message.
Thank you!
Best regards,
Oleg Chernavin
MP Staff
Thank you!
Best regards,
Oleg Chernavin
MP Staff
is there an email i can send it to ?
Yes, please send to support@metaproducts.com
Thank you!
Oleg.
Thank you!
Oleg.
Oleg,
I sent the information via email and attached the link file.
Thanks for taking a look,
ik
I sent the information via email and attached the link file.
Thanks for taking a look,
ik
I haven't received it yet. Just sent an E-mail to the address you left in this forum.
Oleg.
Oleg.
Oleg,
I had sent it yesterday, I am not sure if it went to your spam folder due to the attached file, I will resend again but can you check there as well.
ik.
I had sent it yesterday, I am not sure if it went to your spam folder due to the attached file, I will resend again but can you check there as well.
ik.
Yes, I got it this time.
Oleg.
Oleg.
I am working to reproduce this. Meanwhile, please try to uncheck the "Prevent directories from overloading" box in the Options dialog - Files section and clean the Download Directory.
Would this kind of download be stable?
Oleg.
Would this kind of download be stable?
Oleg.
Another question - please watch the program status bar before it crashes - whether the lower-left corner have a Parsing (XX) message, where XX is a big number?
Oleg.
Oleg.
oleg,
actually the first time i ran this, "Prevent directories from overloading" was unchecked, it downloaded about 200,000 files and then OE crashed but i had set it to download all files. So since it crashed I changed the setting back to checked so that the directories wont get overloaded.
When it crashes there is no large number for parsing, infact its at downloading mode, also after i started using the resume file I noticed that once the mail part of parsing seems to have finished and downloading has began again, after about 10,000 files it will crash and now I also have the setting to check for a keyword to download files. You got my config anyway.
I am currently testing inside a VM on the same machine with windows xp pro sp3 and it has not crashed yet, and going on 400,000+ files downloaded with 400,000+ more currently in the cue.It has not crashed once yet.
Also.... is it possible to run this on linux ? I tried with wine on ubuntu 11, but the install file crashes.
Thanks Oleg,
ik.
actually the first time i ran this, "Prevent directories from overloading" was unchecked, it downloaded about 200,000 files and then OE crashed but i had set it to download all files. So since it crashed I changed the setting back to checked so that the directories wont get overloaded.
When it crashes there is no large number for parsing, infact its at downloading mode, also after i started using the resume file I noticed that once the mail part of parsing seems to have finished and downloading has began again, after about 10,000 files it will crash and now I also have the setting to check for a keyword to download files. You got my config anyway.
I am currently testing inside a VM on the same machine with windows xp pro sp3 and it has not crashed yet, and going on 400,000+ files downloaded with 400,000+ more currently in the cue.It has not crashed once yet.
Also.... is it possible to run this on linux ? I tried with wine on ubuntu 11, but the install file crashes.
Thanks Oleg,
ik.
Yes, we have suspects about some kind of incompatibility with Windows 7. On Windows XP it works flawlessly.
At the same time we cannot reproduce these crashes on our Windows 7 computers and some users also tested massive downloads on Windows 7 with no problems.
Sorry for these issues! We continue investigating this to fix.
Oleg.
At the same time we cannot reproduce these crashes on our Windows 7 computers and some users also tested massive downloads on Windows 7 with no problems.
Sorry for these issues! We continue investigating this to fix.
Oleg.
Oleg,
Thanks for looking at the problem and yeah, I understand that to find the problem you would probably have to be working in the same machine with a debugging environment setup.
Oh well, hopefully it will be sorted at some point in time.
regards,
ik.
Thanks for looking at the problem and yeah, I understand that to find the problem you would probably have to be working in the same machine with a debugging environment setup.
Oh well, hopefully it will be sorted at some point in time.
regards,
ik.
Yes, I will inform you if anything is found soon. Meanwhile, can I ask you to replace your OE.exe file with the latest version:
http://www.metaproducts.com/download/betas/OEP3870.zip
Oleg.
http://www.metaproducts.com/download/betas/OEP3870.zip
Oleg.
Oleg,
As I had mentioned this crashing and testing has cost me a lot of money to purchase bandwidth and I am unable to keep testing.
I hope the application will one day be stable on windows 7 but for the moment it is useless to me.
I had sent a request for refund via the website and also via support email 5 days ago but have not head back from you, can you please look into this.
Thank you,
ik.
As I had mentioned this crashing and testing has cost me a lot of money to purchase bandwidth and I am unable to keep testing.
I hope the application will one day be stable on windows 7 but for the moment it is useless to me.
I had sent a request for refund via the website and also via support email 5 days ago but have not head back from you, can you please look into this.
Thank you,
ik.
I forwarded this message to our support. If they would not reply within a day, please let me know.
Thank you!
Oleg.
Thank you!
Oleg.
Hi Oleg,
I am having a similar error which seems to happen when the download is done and the program tries to exit the project called from a batch file.
I am using Windows 7 Enterprise 64-bit, CPU is Core i5
From Event viewer – application error
Faulting application name: OE.exe, version: 6.8.0.4058, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x0eedfade
Fault offset: 0x0000c41f
Faulting process id: 0xf64
Faulting application start time: 0x01cf6a4b772994ae
Faulting application path: c:\Program Files (x86)\Offline Explorer Pro\OE.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
After clicking on the Close the Program dialog box I am getting the following:
Exception EOSError in module OE.exe at 00014742
System Error. Code 1400
Invalid window handle
Thanks.
Daniel
I am having a similar error which seems to happen when the download is done and the program tries to exit the project called from a batch file.
I am using Windows 7 Enterprise 64-bit, CPU is Core i5
From Event viewer – application error
Faulting application name: OE.exe, version: 6.8.0.4058, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x0eedfade
Fault offset: 0x0000c41f
Faulting process id: 0xf64
Faulting application start time: 0x01cf6a4b772994ae
Faulting application path: c:\Program Files (x86)\Offline Explorer Pro\OE.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
After clicking on the Close the Program dialog box I am getting the following:
Exception EOSError in module OE.exe at 00014742
System Error. Code 1400
Invalid window handle
Thanks.
Daniel
Please install the latest version from our site. This problem should be fixed already.
Please let me know if it works correctly now. Thank you!
Oleg.
Please let me know if it works correctly now. Thank you!
Oleg.
Oleg,
I am now using the latest version.
Sorry for the confusion, when doing the cut and paste I confused the 4058 entry for the 4098 ...
After upgrading I am still getting the same error.
Here is the event viewer for v6.8sr2.
Faulting application name: OE.exe, version: 6.8.0.4098, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x0eedfade
Fault offset: 0x0000c41f
Faulting process id: 0x16c8
Faulting application start time: 0x01cf6bdd795d8505
Faulting application path: c:\Program Files (x86)\Offline Explorer Pro\OE.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Daniel
I am now using the latest version.
Sorry for the confusion, when doing the cut and paste I confused the 4058 entry for the 4098 ...
After upgrading I am still getting the same error.
Here is the event viewer for v6.8sr2.
Faulting application name: OE.exe, version: 6.8.0.4098, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0x0eedfade
Fault offset: 0x0000c41f
Faulting process id: 0x16c8
Faulting application start time: 0x01cf6bdd795d8505
Faulting application path: c:\Program Files (x86)\Offline Explorer Pro\OE.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Daniel
Yes, I also observed it several times today. I will continue looking for a reason.
Thank you!
Oleg.
Thank you!
Oleg.
I made few more changes.
Can you please try this version:
http://www.metaproducts.com/download/betas/opsetup.exe
Would it work better?
Oleg.
Can you please try this version:
http://www.metaproducts.com/download/betas/opsetup.exe
Would it work better?
Oleg.