Can't download OEP. Server problem.
|Rodger||11/03/2009 06:18 pm|
I can't download the new version 5.7 .3126 of Offline Explorer Pro.
I get 0 byte size files. The error message says
"Source file can't be read. Contact the server administrator."
This is my home PC and I do not have problems downloading from other sites.
The problem seems to be on your end.
Problem occurred on Nov. 3. at about 3:00pm Pacific Coast time.
|Oleg Chernavin||11/04/2009 06:10 am|
Thank you for letting us know! I just tried to download it using two of our download addresses:
Both of them worked correctly - I loaded the latest 5.7 version and installed it. Can you please try again?
|Rodger||01/25/2010 08:18 am|
Sorry for my long delay in responding. My life just got busy.
I still can not download the newest version of Offline Explorer Pro, v5.8 .3158, from your site.
It is strange -
- I have downloaded OEP from your site many times before.
- I do not have the problem on any other sites.
- I have tried both IE and Firefox browsers.
But since no one else is reporting the same problem it must be only me.
Until I solve this can you email me the file? I will email your technical support with my email address.
|Oleg Chernavin||01/25/2010 08:21 am|
|I sent you the file. Did you try the download from both of the above addresses? If yes, do they both give the same error?