AutoExport=\\computer\director intermittent output

Author Message
elvin de guzman 03/05/2013 05:24 am
Hi,

We have some export setup on the download that runs everyday and it's set to autoexport the file to a network drive, when you run it manually there is no issue and time to time everything goes smoothly but their a couple of times it just won't export anything, no errors at all but when you run it manually everything is ok. Any advice on what's happening here?
elvin de guzman 03/05/2013 05:33 am
by the way saw this on windows log

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
2 user registry handles leaked from \Registry\User\S-1-5-21-1229272821-838170752-1801674531-246231_Classes:
Process 5304 (\Device\HarddiskVolume2\Program Files (x86)\Offline Explorer Enterprise\OE.exe) has opened key \REGISTRY\USER\S-1-5-21-1229272821-838170752-1801674531-246231_CLASSES
Process 5304 (\Device\HarddiskVolume2\Program Files (x86)\Offline Explorer Enterprise\OE.exe) has opened key \REGISTRY\USER\S-1-5-21-1229272821-838170752-1801674531-246231_CLASSES
Oleg Chernavin 03/05/2013 09:59 am
Can you please make a test - uncheck the "Use GZIP compression" box on the Internet tab of the Ribbon. Then make the download and AutoExport - would it make a difference?

Thank you!

Best regards,
Oleg Chernavin
MP Staff
elvin de guzman 03/05/2013 10:03 am
Hi that options is uncheck, we never enabled that, this is problematic because he have to do the export manually now. Any other advice?
Oleg Chernavin 03/05/2013 10:19 am
I have no idea so far. I will add logs to the export and send you a newer version tomorrow. I hope the logs will show what kind of error happens there.

Oleg.
elvin de guzman 03/06/2013 09:14 am
any updates?
Oleg Chernavin 03/07/2013 12:25 pm
Please update your OE.exe file to this version:

http://www.metaproducts.com/download/betas/OEE3911.zip

Run the Project download and wait until AutoExport completes. Then send me the c:\download\oe.log file (zipped) to support@metaproducts.com.

If you do not hear from me within a day, please post again here. Thank you!

Oleg.