Page not exported

Andrew
05/22/2007 04:59 am
Hi,

I am using version 4.5.2502. It seems that a few pages that have been crawled (e.g. c:\download\www.sitea.com) did not get exported. Does anyone experience and are there fixes or workarounds?

Thanks.
Oleg Chernavin
05/22/2007 08:35 am
Please look in the Project Map - Offline Explorer should export all files listed there.

Best regards,
Oleg Chernavin
MP Staff
Andrew
05/22/2007 10:45 pm
Is the project map you referring located at the Explorer Bar (View -> Explorer Bar)?

My understanding is that the project map shows the structure and file downloaded (c:\download). Your advise is that all files shown in the project map should be exported (c:\export). Is that correct?
Oleg Chernavin
05/23/2007 05:07 am
You need to select the Project you are about to export and click the Map tab above. This tab would show you the tree with all files that belong to the Project. During the export, Offline Explorer uses that list to copy file to another location.

What I mean is to look in the Project Map and compare with what you have exported. Please see if the missing files (after export) are present in the Map or not.

Oleg.
Andrew
05/24/2007 11:21 pm
Thanks for your advise.

At my end, I can find the page in the project map but not in the export folder. Is there anything I should look out for and is there a way to export only selected pages?

Oleg Chernavin
05/25/2007 06:35 am
If you are able to browse the site offline inside Offline Explorer (before exporting), but export skips the files that are necessary, then there could be two reasons:

1. Either the other files were loaded and belong to another Project. In this case, you need to select (with Ctrl+click) all Projects that contain the desired files and export them together.

2. The files were not added to the Project Map somehow. Please try to select the Project, press Ctrl+F5 (download missing files) and then press F9. Wait until the parsing activity in the Status bar finishes and then press F8 to stop the download. See in the Project Map if the missing files are there.

Oleg.
Hong Yip
07/25/2007 12:09 am
Hi Oleg,

We are experiencing a similar problem as Andrew but instead of not exported page, it occurs to attachments.

Scenario:
We have crawled a webpages with a lot of attachments linked. All the attachments are able to be exported out except for a few.

Strange thing is that the few attachments that can't be exported are:
http://XXXX/ApplicationForms/documents/supportforms/appnform_cbpuform1a.pdf
http://XXXX/ApplicationForms/documents/supportforms/appnform_pub.doc

but other attachments with similar path like http://XXXX/ApplicationForms/documents/carparks/appnform_refundseason.pdf does not have this problem.

Any advice on how to resolve this?

Regards,
Hong Yip
Oleg Chernavin
07/25/2007 02:25 am
Are all these attachments listed in the Project Map?

Oleg.
Andrew
08/20/2007 03:21 am
Hi Oleg,

Apologies for not getting back earlier. I am able to locate the missing page in the project map.

Recently, I am encountering more pages that are in the project map but not in the exported folder.

What can have gone wrong?

Thanks.
Oleg Chernavin
08/23/2007 09:04 am
I think, we know what the problem is now. Here is the updated oe.exe file:

http://www.metaproducts.com/download/betas/OEE2642.ZIP

However after replacing the executable file you will need to delete the Map file (MPX) for this Project and restore it by selecting the Project and pressing Ctrl+F5.

Oleg.
AH shariat
10/26/2007 02:02 pm
Hi
Where is Map file saved,or how can I delete the Map file?


> I think, we know what the problem is now. Here is the updated oe.exe file:
>
> http://www.metaproducts.com/download/betas/OEE2642.ZIP
>
> However after replacing the executable file you will need to delete the Map file (MPX) for this Project and restore it by selecting the Project and pressing Ctrl+F5.
>
> Oleg.
Oleg Chernavin
10/26/2007 04:33 pm
You can find the location in the Options dialog - File Locations section.

Oleg.