When exporting a project to another folder, it gets to a certain point and then it just hangs. Is it a file name or something like that? I am able to copy the folders manually - without using the export. Any thoughts? Also, is there a log that will tell me which file it is getting stuck on?
Thanks,
Christine
Do you have the latest 4.6 version?
Best regards,
Oleg Chernavin
MP Staff
Sorry for the delay. Can I make a version for you that would log the operations during the export to try to find out the reason?
Oleg.
Please - that would be very helpful.
Thanks,
Christine
OK. Please download, unzip and replace the oe.exe file with a new one from the archive:
http://www.metaproducts.com/download/betas/OEP2565.ZIP
Start exporting the hanging Project and once it stops, zip and send me the c:\oe.log file.
Thank you!
Oleg.
Hi Oleg,
I tried the new executable and the project exported fine. A couple of things to note, the executable that you gave was for OE Pro while we are using OE Enterprise. I'm not sure if that made a difference. Also, I couldn't just export the project, it only created the contents file. I had to do the download first and using your executable I didn't get nearly the same number of files downloaded as with our current version. Any thoughts?
Thanks,
Christine
Sorry for that. Please use this oe.exe file:
http://www.metaproducts.com/download/betas/OEE2565.ZIP
Oleg.
I was able to replicate the hanging with this version. To what address should I send the log file?
Can I contact you myself using the E-mail you typed in this forum?
Oleg.
OK. I just sent you a message.
Oleg.
I Have not received anything yet.
Maybe an anti-spam filter? Of course, if your E-mail address is valid in this forum. You can also send us an E-mail to support@metaproducts.com
Oleg.
I sent the log to support@metaproducts.com with the subject ATTN: Oleg Chernavin oe.log
Thank you! I received the log. Please excuse me if it would take a couple of days to work with it.
Oleg.