OEE crashes at start
|Continent||11/18/2003 02:13 pm|
|Two days ago I downloaded trial version of OEE. I tried it at home and everything works fine. But next day I tried it at school and it crashes at start - OEE shows the logo and this is followed by Windows exception. I don`t know where (if) I made a mistake. There was an error in file kernel32.dll. And if it helps I can write down values (offsets) which Windows shows when rising this exception. I didn`t tried OEP or OE.|
|Oleg Chernavin||11/19/2003 04:15 am|
|Can you please try Offline Explorer Pro on that computer? This will help me to see if it is an Enterprise-specific problem or not.
|Continent||11/19/2003 06:11 am|
|I just tried Offline Explorer Pro and it works at home and at school too.
OEP - error report contains:
and Exception Information (the begin of appcompat.txt file generated on error):
|Continent||11/20/2003 03:05 am|
|> I just tried Offline Explorer Pro and it works at home and at school too.
> OEP - error report contains:
> AppName: oe.exe
> AppVer: 22.214.171.124.322
> ModName: kernel32.dll
> ModVer: 5.1.2600.1106
> Offset: 00013887
> and Exception Information (the begin of appcompat.txt file generated on error):
> Code 0x0eedfade
> Flags: 0x00000001
> Record: 0x0000000000000000
> Address: 0x0000000077e73887
SORRY, I made a mistake. This is error message for OEE, not OEP!
|Oleg Chernavin||11/20/2003 03:16 am|
|Yes, I understand. Do you need Enterprise version right now at school? It may take some time to figure out and fix the problem.
|Continent||11/20/2003 09:38 am|
|No, I don`t need Enterprise version. I needed some program to download from HTTPS adresses and Pro version can do it too. I only tried first Enterprise version. Thank you.|
|Oleg Chernavin||11/20/2003 10:40 am|
Meanwhile, we will do our best to investigate and fix the problem. Thanks again!