OEE crashes at start

Author Message
Continent 11/18/2003 02:13 pm
Two days ago I downloaded trial version of OEE. I tried it at home and everything works fine. But next day I tried it at school and it crashes at start - OEE shows the logo and this is followed by Windows exception. I don`t know where (if) I made a mistake. There was an error in file kernel32.dll. And if it helps I can write down values (offsets) which Windows shows when rising this exception. I didn`t tried OEP or OE.
Oleg Chernavin 11/19/2003 04:15 am
Can you please try Offline Explorer Pro on that computer? This will help me to see if it is an Enterprise-specific problem or not.

Thank you!

Best regards,
Oleg Chernavin
MP Staff
Continent 11/19/2003 06:11 am
I just tried Offline Explorer Pro and it works at home and at school too.

OEP - error report contains:
AppName: oe.exe
AppVer: 2.9.0.1.322
ModName: kernel32.dll
ModVer: 5.1.2600.1106
Offset: 00013887

and Exception Information (the begin of appcompat.txt file generated on error):
Code 0x0eedfade
Flags: 0x00000001
Record: 0x0000000000000000
Address: 0x0000000077e73887
Continent 11/20/2003 03:05 am
> I just tried Offline Explorer Pro and it works at home and at school too.
>
> OEP - error report contains:
> AppName: oe.exe
> AppVer: 2.9.0.1.322
> ModName: kernel32.dll
> ModVer: 5.1.2600.1106
> Offset: 00013887
>
> and Exception Information (the begin of appcompat.txt file generated on error):
> Code 0x0eedfade
> Flags: 0x00000001
> Record: 0x0000000000000000
> Address: 0x0000000077e73887

SORRY, I made a mistake. This is error message for OEE, not OEP!
Oleg Chernavin 11/20/2003 03:16 am
Yes, I understand. Do you need Enterprise version right now at school? It may take some time to figure out and fix the problem.

Oleg.
Continent 11/20/2003 09:38 am
No, I don`t need Enterprise version. I needed some program to download from HTTPS adresses and Pro version can do it too. I only tried first Enterprise version. Thank you.
Oleg Chernavin 11/20/2003 10:40 am
OK. Good.

Meanwhile, we will do our best to investigate and fix the problem. Thanks again!

Oleg.