downloaded real rm files will not play

cwong668
03/29/2006 07:02 am
oleg,

i downloaded the "http://media.cbc.ca:8080/ramgen/cbc.ca/national/real/thenational.rm" by offline explorer but the file will not be able to play.

after download i have three [3] folders,

1/ "media.cbc.ca_3A8080" folder
2/ "rtsp@159.33.6.50" folder
3/ "rtsp@159.33.6.50_3A7070" folder

there are three [3] video files in the folder.

file 1 media.cbc.ca_3A8080\ramgen\cbc.ca\national\real\thenational.rm
file 2 rtsp@159.33.6.50\cbc.ca\national\real\thenational.rm@cloakport=8080,554,7070
file 3 rtsp@159.33.6.50_3A7070\cbc.ca\national\real\thenational.rm@cloakport=8080,554,7070

there is also a file "Descr.WD3" in all three folders

i could not play "thenational.rm" and "thenational.rm@cloakport=8080,554,7070"

please advise.

thanks,
cwong668
Oleg Chernavin
03/29/2006 07:02 am
Thank you very much! Just fixed it. I am going to release 2.9 version today.

Best regards,
Oleg Chernavin
MetaProducts corp.
cwong668
03/29/2006 07:02 am
Oleg,

how did you fix my problem with your newly release version 2.9

i have tried the new 2.9 version, every thing is still the same.

three folders with 3 files & could not play the files.

please advise.

thanks,
cwong668
Oleg Chernavin
03/29/2006 07:02 am
Sorry, but did you redownload the RealMedia file? You can try to Finalize the file when it loads for a minute or so, to see if the downloaded piece works well. If so, you can then continue to load the rest.

Oleg.
cwong668
03/29/2006 07:02 am
Oleg,

how do i finalise the files?

please advise.

thanks,
cwong668
Oleg Chernavin
03/29/2006 07:02 am
Right-click on the RTSP... line with the file which is downloading and choose Finalize. This will end the file download and save what was loaded.

Oleg.
cwong668
03/29/2006 07:02 am
Oleg,

the downloaded files are having problem in playing.

please advise if you have any solution.

thnaks,
cwong668
Oleg Chernavin
03/29/2006 07:02 am
What if you try to download the following URL:

rtsp://159.33.6.50/cbc.ca/national/real/thenational.rm

?

Oleg.
cwong668
03/29/2006 07:02 am
Oleg,

the file downloaded from this address "rtsp://159.33.6.50/cbc.ca/national/real/thenational.rm" works ok.

but how did you end up with this address, please explain.

thanks,
cwong668
Oleg Chernavin
03/29/2006 07:02 am
I simply took the RTSP URL that was trying to download and remove everything after the .rm extension.

Oleg.