Why can`t I install the Offline Explorer Enterprise 2.7.1138SR2 in my Winxp? Can anyone help me?
When i double clicks the icon to install it, a small miscrosoft error window pop up and told me to report or contact microsoft. Why did I even fall to start the installation procedure?
My desktop pc is P3550 with 512M ram and my notebook is P41.2G with 256M ram. The Offline Explorer Enterprise 2.7.1138SR2 are failed to install in my PC and notebook. Is this related to having installed the winxp SP1 ?
I just released the new version - can you please download it and try to install?
http://www.metaproducts.com/download/eesetup.exe
Please let me know if it installs or not. Thank you!
Best regards,
Oleg Chernavin
MetaProducts corp.
I have downloaded the Offline Explorer Enterprise 2.7.1160 Service Release 3. This time, I can install it successfully in my English winxp notebook, but I still can`t install it in my Chinese Winxp desktop pc. Can it only installed in English winxp?
I forget to tell you that I love your software, Offline Explorer, very much!!!
Hope that you can fix out the problem and pose a new version for us to download as soon as possible.
God Bless You!!...^^
OK. Please download the following:
http://www.metaproducts.com/download/betas/eesetup.zip
and
http://www.metaproducts.com/download/betas/eusetup.zip
Unzip them and try to install on a Chinese Windows XP. Does any of them install properly?
Thank you!
Oleg.
The result is as same as before. There is only a small microsoft window pop up and told me "error happened and please contact microsoft."
Thank you. Can I ask you for one more test? Please download, unzip and run eesetup.exe from the following URL:
http://www.metaproducts.com/download/betas/ee28.zip
Once its starts, it creates a log file c:\inst.log. Please send it to me to support@metaproducts.com
It may give me a hint, what code line fails.
Thank you!
Oleg.
I have sent the log file to your email address already. Please feel free to call me for further help.
^^
Yes, I already replied back. It looks like I managed to fix the problem. Thank you very much!
Here is the updated version that should setuyp properly:
http://www.metaproducts.com/download/eesetup2.exe
Oleg.
I have installed it successfully. It looks like You have managed to fix the problem. Congratrulation!!
Very good. Thank you!
Oleg.