Big issue with the latest release of MetaProducts Inquiry Standard Edition

Author Message
Gerard 12/25/2011 07:20 am
Hello,

I have a big issue with the last release of Inquiry Standard: 1.9 .551 SR2
On my computer is installed Windows XP Pro SP3 with Internet Explorer 8.
After installation of Inquiry Standard, each time I launch Internet Explorer 8 and try to open a new tab, IE8 crash.
If I disable Inquiry Standard in the options of the browser, IE8 doesn't crash anymore.
But if I enable again Inquiry Standard, IE8 crash again.
This bug only occur when I try to open a new tab, not a the launching of the browser.
There was no issue like this with previous releases of Inquiry Standard.

What's wrong ?
Andrey Filatkin 12/26/2011 02:50 am
Hello,

Can you help us with more information? Please turn on the Inquiry crash handler from Windows registry:

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\MetaProducts\Inquiry\Parameters]
"CrashLevel"=dword:00000001

If Inquiry will catch a crash then send it to us. If not, then please send us screenshot with the Windows crash handler window. Thank you!

Best regards,
Andrey Filatkin
MP Staff