CHM files corrupted in 1.9.545

Author Message
Rado 11/18/2011 12:17 pm

After updating to 1.9.454 some of the captures I've made with older versions now become corrupted (layout destroyed, pictures missing) when exported as CHM. I've never had problems with this before. Any way to fix it?

Andrey Filatkin 11/18/2011 02:01 pm
Can you say me several addresses of such pages?

Best regards,
Andrey Filatkin
MP Staff
Rado 11/18/2011 04:12 pm
I have uploaded an Inquiry backup of some of these files, including corrupted chm files made from them, here:

http://miscfiles.net/temp/0001/corrupted_chm.zip

Rado 11/18/2011 04:54 pm
I've discovered that it's not only captures made with older version but also the same pages captured with 1.9.545 that are affected. And it's not all pages on daz3d, there are problems with, some are OK when exported to chm.

But there are also problems with some pages on other sites. This one for example goes completely blank when exported to chm:

http://www.renderosity.com/rpublishings-annual-50-off-sale-cms-15907


Rado 11/18/2011 05:01 pm

Correction:

The page I linked to above is actually OK, the problem was the "%" in the filename which the Windows CHM reader apparently don't like...
Rado 11/18/2011 05:28 pm

Here's a test capture of a checkout page from renderosity.com. The captured page looks fine when opened in Inquiry, but when exported to CHM, it becomes corrupted:

http://miscfiles.net//temp/0001/Renderosity_checkout.zip

My system is XP SP3 btw.


Andrey Filatkin 11/21/2011 02:51 am
Yes, I see.
Andrey Filatkin 11/24/2011 04:44 am
We fixed it. The problem exists on https (secured) pages only. In 1.9.454 version exporting such pages was changed, this is the reason your problem with Inquiry. I'm sorry. We plan to release next Inquiry about a week.

Best regards,
Andrey Filatkin
MP Staff
Rado 11/24/2011 12:04 pm

That sounds great. Thank you!
whatmeworry? 12/08/2011 09:38 am
Andrey, two weeks ago you said that you hoped to release a new version of Inquiry in about a week. Do you have any more news about when the new version will be available?
Rado 02/04/2012 06:32 am

There's still a problem with CHM export - it works fine now if you export a single file as CHM but if you select multiple files and export them into a single file all but the first one are corrupted.

BTW, would be nice with an option where you can select multiple files and export them as separate files instead of putting them all in one file.

Andrey Filatkin 02/09/2012 06:48 am
Hi,

I cannot reproduce it. Can you send me a such chm?

Best regards,
Andrey Filatkin
MP Staff
Rado 02/09/2012 10:34 am
I've sent a copy to your support email.

thanks
Andrey Filatkin 02/11/2012 03:24 am
Hi,

Support don't received it. Can you sent it to my mail - andrey.filatkin@metaproducts.com ?

Best regards,
Andrey Filatkin
MP Staff
Rado 02/11/2012 07:34 am
File has been resent...
Andrey Filatkin 02/11/2012 09:39 am
Ok, I see the problem
Andrey Filatkin 02/17/2012 07:17 am
I updated Inquiry Standard (1.9.561) and Professional (1.9.562) Editions. Please install it.
Rado 02/17/2012 10:44 am

Seems to be working now (Pro version). Thanks!