I do not want to download it all over again. With files this size reliability in the download process is vital, absolutely vital.
Thank you for writing us.
Please find the downloaded file and remove the .DE file extension from the file name. I think the file will be completely downloaded. Th problem seems to be in the calculation of the downloaded bytes.
Please write me about the result. Thank you.
Yes, lease remove the .DE extension.
Unfortunately, this problem happens sometimes. We will do our best to fix it in th next version of Download Express.
To be specific, I was downloading the game demo for Settlers 7 at URL: http://www.bigdownload.com/games/the-settlers-7-paths-to-a-kingdom/pc/the-settlers-7-demo/
which I took over 2 hours for each attempt. I tried numerous attempts to download the same file.
In essence, I hope your team can solve the problems with the download express, as it reflects upon the performance on your company's mass downloader. Keep us posted, all the best and thank you very much. =]
Thank you for your feedback.
Did you try to re-start this download after it shows 99%? This may explain the strange 200 Mb size.
Yes, I tried to re-start the download, but it just restarted downloading the whole 2.5gb file from 0%. =[