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Still get entry in Incomplete Downloads menu for downloaded item

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MetaProducts Download Express
Still get entry in Incomplete Downloads menu for downloaded item

Author	Message
anyname	06/01/2007 11:17 am
	In Programs/MetaProducts DownloadExpress/Incomplete Downloads I have an entry IMGauctio.n that has been there for months even though the download of IMGauctio.n was completed months ago. I have deleted this entry from the Projects List, but this made no difference. When I use Start/Search it does find this item. It says it is in C:\Windows\Start Menu\Programs\NetaProducts Download Express\Incomplete Downloads and is 2KB in size (the actual file it is referring to is much larger). When in the search results page, if I try to right click on this item to delete it, I get an error about Explorer causing an error in WZSHLEX1.DLL and Explorer closes. In the hope of deleting it I have tried to go to the directory C:\Windows\Start Menu\Programs\NetaProducts Download Express\Incomplete Downloads but cannot find this directory either using Explorer or Gylua's Navigator (a file manager). Thanks
anyname	06/01/2007 11:21 am
	> In Programs/MetaProducts DownloadExpress/Incomplete Downloads I have an entry IMGauctio.n that has been there for months even though the download of IMGauctio.n was completed months ago. > > I have deleted this entry from the Projects List, but this made no difference. > > When I use Start/Search it does find this item. It says it is in C:\Windows\Start Menu\Programs\NetaProducts Download Express\Incomplete Downloads and is 2KB in size (the actual file it is referring to is much larger). When in the search results page, if I try to right click on this item to delete it, I get an error about Explorer causing an error in WZSHLEX1.DLL and Explorer closes. > > In the hope of deleting it I have tried to go to the directory C:\Windows\Start Menu\Programs\NetaProducts Download Express\Incomplete Downloads but cannot find this directory either using Explorer or Gylua's Navigator (a file manager). > > Thanks I forgot to add I use WinMe. How do I get rid of this unwanted entry Start Menu\Programs\NetaProducts Download Express\Incomplete Downloads\IMGauctio.n please?
Alexander	06/04/2007 05:40 am
	Thank you for writing us. Does Windows ME allows you to right-click this item in the Windows Start menu button and select the Delete item of the popup menu? Best regards, Alexander Bednyakov MP Staff
anyname	06/04/2007 03:31 pm
	> Thank you for writing us. > > Does Windows ME allows you to right-click this item in the Windows Start menu button and select the Delete item of the popup menu? > > Best regards, > Alexander Bednyakov > MP Staff No, as soon as I right click on the item I get the error message. Thanks.
Alexander	06/05/2007 08:44 am
	Could you please try to delete the whole submenu "Incomplete downloads"? Please write me about the result. Thank you. Thanks, Alexander
anyname	06/05/2007 10:42 am
	> Could you please try to delete the whole submenu "Incomplete downloads"? > Please write me about the result. Thank you. > > Thanks, > Alexander I have deleted the whole submenu for "Incomplete Downloads" successfully. Now there is no entry for "Incomplete Downloads" in the menu. Will it return when needed? Thanks.
Alxander	06/05/2007 02:03 pm
	Yes, Download Express will re-create it when necessary. Regards, Alexander
anyname	06/08/2007 07:18 am
	> Yes, Download Express will re-create it when necessary. > > Regards, > Alexander Now everything is working perfectly - thanks very much for your help!
Alexander	06/08/2007 07:37 am
	You are welcome! Please feel free to contact me if you have any further question. Best regards, Alexander Bednyakov MP Staff

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