Thank you for writing us.
Please go to the Download Express Options dialog, Connection tab. Increase the Limit number of retries to 100, click the OK button.
Please write us about the result. Thank you!
| Alexander Bednyakov
| MetaProducts Corporation
Could you please make the log file?
To make the downloading log please download the logging.zip file from:
Please extract and open the "logging.reg" file from this zip file. This will import necessary settings to the Download Express Registry entry.
Start your download. Download Express will create the log file in the downloading folder. It will have the same name as the downloaded file and the .LOG extension. When this problem repeats, please find the
corresponding log file, pack it using WinZip or similar application and email it to firstname.lastname@example.org with a short description of the problem.
Then you can use "Nologging.reg" file to switch off the logging feature.