|Joel||01/02/2007 07:37 pm|
|For some reason with my computer, my downloads stop during progress and I have to press pause and resume and it starts again. Is there a way for the program to automatically find the connection again so that i do not have to moniter the downlod and manually press pause and resume repeatedly? If not, is this feature available with the registered version?|
|Alexander||01/03/2007 05:43 am|
Thank you for writing us.
Please go to the Download Express Options dialog, Connection tab. Increase the Limit number of retries to 100, click the OK button.
Please write us about the result. Thank you!
| Alexander Bednyakov
| MetaProducts Corporation
|Joel||01/04/2007 10:11 pm|
|Alexander||01/11/2007 07:01 am|
Could you please make the log file?
To make the downloading log please download the logging.zip file from:
Please extract and open the "logging.reg" file from this zip file. This will import necessary settings to the Download Express Registry entry.
Start your download. Download Express will create the log file in the downloading folder. It will have the same name as the downloaded file and the .LOG extension. When this problem repeats, please find the
corresponding log file, pack it using WinZip or similar application and email it to firstname.lastname@example.org with a short description of the problem.
Then you can use "Nologging.reg" file to switch off the logging feature.