I use Cox's security services, and everytime they try to download updates to the antivirus, Download Express jumps in and the update is interrupted and not installed. I have to physically go in and hold down the SHIFT key to bypass Download Express - not exactly the safest practice when it comes to antivirus security (I'm presuming, although the other services haven't had updates, that it will also end up doing it for the anti-spyware updates as well). Any way to tell Download Express to ignore the antivirus .exe downloads?
Kat,
Thank you for writing us.
There are two ways to fix this problem:
1. Check the "Monitor clicks with hotkey only" box in the Download Express Options dialog, Integration tab and click the OK button. Download Express will catch clicks with depressed hotkey combination only. So, your antivirus updates will go well.
2. Add the exact exe-files names to the Download Express Registry exceptions list using the Registry Editor Windows application. Please write me if you want to use this way, I will describe it further.
Best regards,
Alexander Bednyakov
MP Staff
Thank you for writing us.
There are two ways to fix this problem:
1. Check the "Monitor clicks with hotkey only" box in the Download Express Options dialog, Integration tab and click the OK button. Download Express will catch clicks with depressed hotkey combination only. So, your antivirus updates will go well.
2. Add the exact exe-files names to the Download Express Registry exceptions list using the Registry Editor Windows application. Please write me if you want to use this way, I will describe it further.
Best regards,
Alexander Bednyakov
MP Staff