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Can`t resume download

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Carl

07/26/2005 03:44 pm

With Download Express 1.6 SR1. Was downloading large file, had power outage, when computer restarted and running Projectlist, projectlist is empty. Start > Programs > meta...express > incomplete downloads > "file name" >> unknown project window. Download folder has partial ".de" file. THis is the 2nd time (first on another computer when other software crashed) in 2 days trying to download same file. Thought download managers were supposed to remember ad be able to restart. Have numerous times stopped download to free up computer or phoneline, and no problems resuming.

Alexander

07/27/2005 06:08 am

Carl,

Thank you for writing us.
Please try to double-click this .DE file in Windows Explorer. Download Express should offer you to resume this download.
Please write us about the result. Thank you.

Best regards,
Alexander Bednyakov
MP Staff

Carl

07/28/2005 01:30 pm

> Carl,
> > Thank you for writing us.
> Please try to double-click this .DE file in Windows Explorer. Download Express should offer you to resume this download.
> Please write us about the result. Thank you.
> > Best regards,
> Alexander Bednyakov
> MP Staff

Tried double clicking in Windows explorer, and got error message "Unknown project"

Alexander

08/19/2005 04:00 am

Carl,

Unfortunately, this means that you cannot resume this download.
Please update your Download Express version to the latest 1.8 release.

Sincerely,
Alexander

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