|Jo Ball||03/18/2005 11:18 am|
|I have downloaded this latest version to upgrade from my existing 220.127.116.11. When I click on the .exe file to install, I get the following message:
A version of Download Express is already installed on your computer. In order to install this new version, you will need to complete all incomplete downloads, if any, using the previous version.Once you have completed the incomplete downloads, then reinstall this program.
I don`t understand this. As far as I know, there aren`t any incomplete downloads. Can anyone help please?
|Alexander||03/18/2005 01:03 pm|
|Dear Jo Ball,
Thank you for writing us.
Please just uninstall the old version, reboot your Windows and anstall the new version.
| Alexander Bednyakov
| MetaProducts Corporation