|Georgia||11/01/2004 11:51 am|
I am using DE 220.127.116.113 (registered) and have used it without problems. Recently although, the DE icon, that changes to the icon of the download when it is completed, and displayed in the download location is no longer present. I have to check in DE to make sure of the download location because the DE icon is not showing up.
I reinstalled DE but that didn`t fix it. Am I missing a setting somewhere or is it something else?
Your suggestions would be welcome.
|Alexander||11/02/2004 02:59 am|
Thank you for writing us.
Do you mean the Download Expressicon in the Windows notification area?
Please check your settings under the Download Express Options dialog, General tab - "Minimize program to the system tray."
Please write me about the result. Thank you.
|Georgia||11/02/2004 08:47 pm|
I do not mean the DE icon in the Windows notification area. For an example----When I would use DE to download an item to my Desktop (or any other location), a transparent DE icon would appear on the Desktop (or at any other location) which would turn into the icon of the downloaded item when the download is complete. This was present until just recently, and I have been using DE for several years now.
I did in attempt to get this feature back uninstall DE, reinstalled it and re-registered but no success.
I do hope that I have made myself clear.
Thank you so much,
> Hello Georgia,
> Thank you for writing us.
> Do you mean the Download Expressicon in the Windows notification area?
> Please check your settings under the Download Express Options dialog, General tab - "Minimize program to the system tray."
> Please write me about the result. Thank you.
> Best regards,
> Alexander Bednyakov
> MP Staff
|Alexander||11/03/2004 04:49 am|
Thank you for your feedback.
Please tell me your Windows version. Did you install any new programs recently?
|Georgia||11/03/2004 01:34 pm|
I am using WindowsXP Home SP2. The DE icon was appearing after the installation of SP2. I am continually installing and uninstalling programs, but that has always been the case. I really couldn`t pinpoint the disappearance of the icon to the installation or uninstall of any particular program.
Thank you so much,