downloading large files and resuming after pause

Author Message
sreve chavin 09/01/2004 10:14 pm
i have just started using the unregistered version of download express and am fairly pleased with it exceptfor a problem with very large files (60mb up through 700mb). the downloading appears to go well for long periods, but there appear to be frquent pauses, possibly at the server site. some of the time the resume button works to restart the download, but not always. in 3-4 instances, after several tries, i apparently lost 80-100% of the downloaded files, and needed to start again.

am i doing something wrong, or is there an inherent problem with such large files? i am using the most current version of download express and have kept all the default settings.


thanks for your help.

steve chavin
Alexander 09/02/2004 06:58 am
Dear Steve Chavin,

Thank you for writing us.
What is your Internet connection speed?

Please try the following:
- open the Download Express` Options dialog, Connection tab;
- set the first parameter to 10-15, the second to 60;
- set the Limit number of retries parameter to 50;
- click the OK button.
Then please test your downloads and write us about the result. Thank you!

Best regards,
Alexander Bednyakov
MP Staff
steve chavin 10/12/2004 12:34 pm
alexander:

thanks for the useful suggestions, which appear to have solved the problem.


> Dear Steve Chavin,
>
> Thank you for writing us.
> What is your Internet connection speed?
>
> Please try the following:
> - open the Download Express` Options dialog, Connection tab;
> - set the first parameter to 10-15, the second to 60;
> - set the Limit number of retries parameter to 50;
> - click the OK button.
> Then please test your downloads and write us about the result. Thank you!
>
> Best regards,
> Alexander Bednyakov
> MP Staff
Alex 10/13/2004 01:55 am
Steve Chavin,

Good.
Please feel free to contact us if you have any further questions.

Sincerely,
Alexander