Pause/resume in download express 1.6

Author Message
Ski-lleR 07/22/2004 12:10 pm
Hello

In the last version of download express, when i pause/resume a download, download express always show a window who say the server doesn`t support the resume.
Alexander 07/23/2004 03:14 am
Dear Ski-lleR,

Thank you for writing us.
Could you please send us the URL of file you download?
Which Speed slider position do you use?

Best regards,
Alexander Bednyakov
MP Staff
Ski-lleR 07/23/2004 09:53 am
The window appear with ALL files downloaded, that is the problem
the slider is on high ("Haut" in french)

i try some different files, alway the same problem:

ttp://xlonhcld.xlontech.net/100083/games/soldierfortune2/sof2goldfull.exe
ftp://ftp.ubisoft.fr/pub/patches/SplinterCell/SC_EMEA_PATCH_1_2b.exe
http://openofficeorg.secsup.org/localized/fr/1.1.2/OOo_1.1.2_Win32Intel_install_fr.zip
ftp://213.5.40.28/pub/acn/filecity/200309/00003587/AquaMark3.exe
Ski-lleR 07/23/2004 09:58 am
Another thing, when i stop a download, he show "resume not supported by the server, do you wish continue ?", i choose yes, and when i resume, he resume without problem...
Alexander 07/23/2004 10:16 am
Could you please try the latest version of Download Express?
You can download it from: http://www.metaproducts.com/download/desetup.exe
Please write us about the result. Thank you.

Alexander
Ski-lleR 07/23/2004 01:19 pm
I have download and install the latest version (1.6.0.273), and he always show the window. Watch a capture:

http://membres.lycos.fr/epsxefr/divers/de_bug.jpg
Alexander 07/26/2004 04:35 am
Thank you for the screenshot.
Could you please make a downloading log file for such problem download?

To make the downloading log please open "Logging.reg" file from the
http://www.metaproducts.com/download/logging.zip archive.
Download Express will create the log file in the downloading folder. It will
have the same name as the downloaded file and the .LOG extension. When this problem repeats,
please find the corresponding log file, pack it using WinZip or similar application and
email it to support@metaproducts.com with a short problem description.
Then you can use "NoLogging.reg" file to switch off the logging feature.

Thank you for your help.
Alexander
Ski-lleR 07/27/2004 08:04 pm
i have activate the log function. I have download a file and pause him. See the log:

HTTP0: Host openofficeorg.secsup.org connected. Waiting for http://openofficeorg.secsup.org/localized/fr/1.1.2/OOo_1.1.2_Win32Intel_install_fr.zip.
HTTP0: GET /localized/fr/1.1.2/OOo_1.1.2_Win32Intel_install_fr.zip HTTP/1.0
HTTP0: Accept: */*
HTTP0: Referer: http://openofficeorg.secsup.org/localized/fr/1.1.2/
HTTP0: Range: bytes=0-
HTTP0: Request-Range: bytes=0-
HTTP0: User-Agent: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98)
HTTP0: Host: openofficeorg.secsup.org
HTTP0: HTTP/1.1 206 Partial Content
HTTP0: Date: Tue, 27 Jul 2004 23:53:11 GMT
HTTP0: Server: Apache
HTTP0: Last-Modified: Sat, 29 May 2004 07:47:22 GMT
HTTP0: ETag: "13475c2-4035ee9-6f289680"
HTTP0: Accept-Ranges: bytes
HTTP0: Content-Length: 67329769
HTTP0: Content-Range: bytes 0-67329768/67329769
HTTP0: Connection: close
HTTP0: Content-Type: application/zip
HTTP0: Receive header: Status = 206, flStarted = 0, flCanResume = 0 < The problem ?
HTTP0: Receive header: Node 1
HTTP0: Receive header: Length = 67329769, T.RegetPos = 0, T.RegetTo = 0
HTTP0: Receive header: Node 1.1
HTTP0: Receive header: Node 1.3

I you need the full log, ask and i send it
Ski-lleR 07/27/2004 08:11 pm
i have do a full log (the previous file = 60 Mo My connection = 56k 2/3 Hour for do the log !, i have find a small file...)

for view the full log, go here -> http://membres.lycos.fr/epsxefr/divers/Matrix_Code_Emulator_Screensaver_1.5.log
Ski-lleR 07/27/2004 08:17 pm
Sorry sorry i have send to message very consused, i restart...


I have download the same file, on ftp and http, and the problem is the same, he always say "server not alllow resume"

See the log on the 2 protocol :
HTTP -> http://membres.lycos.fr/epsxefr/divers/[HTTP] Matrix_Code_Emulator_Screensaver_1.5.log
FTP-> http://membres.lycos.fr/epsxefr/divers/[FTP] Matrix_Code_Emulator_Screensaver_1.5.log
Alexander 07/28/2004 02:14 am
How many threads do you have in the Download Express Options dialog, Connection tab, "Please enter settings for each speed mode" section for Hight speed mode?
It seems you have 1. Am I right?

Thanks,
Alexander
Ski-lleR 07/28/2004 05:48 am
Yeah i have 1 thread, because with mutli thread, the download speed is not stable (maybe because i`m in 56k, i don`t know)
Alexander 07/28/2004 06:23 am
Thank you.
This is a reason of the message.
Please ignore it. We will change this in the next version of Download Express.

Sincerely,
Alexander
Ski-lleR 07/28/2004 10:34 am
ok thank