Open file does not work

Author Message
Felix Atagong 03/19/2004 11:55 am
When Download Express encounters a file (for instance: pdf, mp3, doc) that it triggers on, it ask the question do you want to save or open the file. When I choose open, it downloads the file, scans for viruses, and then... nothing happens. Acrobat reader doesn`t open or gives an error, same for Word, mp3 does not play... so why is there an OPEN possibility?
Alexander 03/22/2004 04:13 am
Dear Felix Atagong,

Thank you for writing us.
Could you please test Download Express with "Save this program to disk" (not OPEN) mode?
Please use the "Open File" button to open the downloadad file after the virus check completion.
Please write us about the result. Thank you.

Best regards,
Alexander Bednyakov
MP Staff
Felix Atagong 03/25/2004 08:41 am
> Could you please test Download Express with "Save this program to disk" (not OPEN) mode?
That works, I use it all the time, dozens of times per day.

> Please use the "Open File" button to open the downloadad file after the virus check completion.
The open button is on the first dialog screen that closes automatically when pressed, then comes the dialog screen to locate the download space on the harddisk, the third dialog screen (the one with the blocks turning blue) doesn`t has an open button.

Result: open doesn`t work, so you might as well delete that button from the dialog screen.
Just wondering, not complaining!