Long delay before download window appears

Author Message
Peter Elliot 11/08/2003 04:10 pm
When I upgraded to the latest version of download express a LONG delay between when I select the destination location and the DE window appears - up to 60s! This is especially annoying when downloading lots of small files.

Has this been reported before?

All previous versions I`ve used have not had this problem.

Regards,

PJE
Alexander 11/10/2003 06:41 am
Dear Peter Elliot,

Thank you for writing us.
Could you please tell us your Windows version?
Also, did previous versions show main Download Express dialog right after clicking Save button of "Save As" dialog?

Thanks.

Best regards,
Alexander Bednyakov
MP Staff

Peter Elliot 11/10/2003 09:05 am
I`m using Windows 2000 (with all the latest servive packs) on a Dell Inspiron 8000 laptop.
After clicking on a file to download the SAVE/OPEN dialog opens straight away followed by the save location dialog. After specifiying the location the save window disappears and nothing happens for quite a while before the download manager and window appears. There are no flashing window boxes that I can see.

UPDATE: I just went to the Download Express options window and switched off the `Show Project List` option on the general tab and the problem went away... Obviously the problem is trying to start up the Project List Window.

Regards,

PJE
Alexander 11/11/2003 03:11 am
Dear Peter Elliot,

Thank you for this very useful information.
We will test this and fix this problem in the next version of Download Express.

Best regards,
Alexander Bednyakov
MP Staff