Changed my mind on an incomplete download

Author Message
Seven 03/29/2006 07:01 am
I had an incomplete download listed. I changed my mind about downloading it but decided just to download it & not install. The transfer from & to addresses are still listed in the incomplete download area, from the start up menu. Download Express will not automatically start for other downloads ever since this incomplete download has been in there. Please help...thanks :-)
Alexander 03/29/2006 07:01 am
Dear Seven,

Thank you for writing us.

> I had an incomplete download listed. I changed my mind about downloading it but decided just
> to download it & not install. The transfer from & to addresses are still listed in the incomplete
> download area, from the start up menu.

You can remove them using right-click -> Delete popup menu item

> Download Express will not automatically start for other downloads ever since this incomplete
> download has been in there. Please help...thanks :-)

Download Express checks the filename extension when you click the link and opens download dialog for monitoring file types only (Download Express Options | Integration | Accept file types). Please check links in situations you are speaking about.

Could you please make some tests? These tests will help us to find problem cause, if any, and will show you the ways of using Download Express.

1. Please check your settings at the Download Express Options dialog, Integration tab.
You need to have "Monitor Ctrl+Alt clicks only" box unchecked, all desired file extensions entered to the "Accept file types" edit box. Click Ok button.
2. Open the new browser window, go to any page with downloadable file links.
Click any link with the monitoring file type (extension). What happens?
3. Please hold Ctrl+Alt keys and click any link. What happens?
4. Please right-click any link and select the "Download using Download Express" popup menu item. What happens?

Please write us about results (support@metaproducts.com)

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation