broken downloads

Author Message
TiP 03/29/2006 07:01 am
I`m experiencing broken downloads each time I`m trying to get a big file. My connection is very poor and I need to swith between pause/resume very often. Sometimes it just hangs, so when I finish download after reset, the file is broken. Is there any way to make downloading more safe?
Alexander 03/29/2006 07:01 am
Dear TiP,

Thank you for writing us.
It seems to be a bug. We work on the new version of Download Express now. We plan to release the new version in the beginning of March.
For now please try to use one same Speed slider position for your files within download.

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation
TiP 03/29/2006 07:01 am
I`ve got a new beta 1 and tried to download 2.5Mb file via dialup. So, when I reconnect and resume, downloaded size rapidly increased by near 300 Kb. File is broken. During download I switched number of threads from 7 to 3.
Alexander 03/29/2006 07:01 am
Dear TiP,

Thank you for writing us.
Could you please make the detailed downloading log file for such download?
Please write to support@metaproducts.com for information regarding log files creation.

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation