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Download Resume problem

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Download Resume problem

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Message

Phil Heenan

03/29/2006 07:01 am

I am trying to download a 440mb file in many stages. I have downloaded abut 313mb in stages (probably 15 - I am using a 56kb modem). DE allows me to resume the download, and I have downloaded a further 30 mb approx, and I pause and close DE in the enormal manner saving the file for later resumption, but when I start it again it always reverts to the 313mb file. I have tried this about 6 times with the same result - it always resumes downloading, but then when I stop, close, and resume later it always goes back to the 313mb file. Very frustrating to say the least.

Any clues as to how I can finish the download?

Thanks,
Phil Heenan

Alexander

03/29/2006 07:01 am

Dear Phil Heenan,

Thank you for writing us.
Could you please contact with us bu e-mail?
We need several files from your computer for a test. It will help us to find the problem cause and fix it, if it is there.
Thank you for your help.

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation

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