Why DE doesn`t turn instead Windows default download program?!?

03/29/2006 07:01 am
Dear "MetaProducts Software Company"
I`m Alex, one of yours numerous users, and I have problem with your freeware program DE!
It doens`t turn instead Win default downloader! :(
But I love DE, and I want that DE download me something...
Please help me...
03/29/2006 07:01 am
Dear Zal,

Thank you for writing us.

Download Express checks the filename extension when you click the link and opens download dialog for monitoring file types only (Download Express
Options | Integration | Accept file types). Please check links in situations you are speaking about.

Could you please make some tests? These tests will help us to find problem cause, if any, and will show you the ways of using Download Express.

1. Please check your settings at the Download Express Options dialog, Integration tab.
You need to have "Monitor Ctrl+Alt clicks only" box unchecked, all desired file extensions entered to the "Accept file types" edit box. Click Ok button.
2. Open the new browser window, go to any page with downloadable file links.
Click any link with the monitoring file type (extension). What happens?
3. Please hold Ctrl+Alt keys and click any link. What happens?
4. Please right-click any link and select the "Download using Download Express" popup menu item. What happens?

Please write us about results - support@metaproducts.com

| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation