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can`t re-install

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chris

03/29/2006 07:01 am

My O.S is windows 98 SE. I upgraded IE 5 to 5.5 and now I can`t use Download Express.
I `ve tried to re-install it but I have the message :" A problem occured during setup. Please make sure that you have enough free space, disk is not write-protected or the updated application is not currently loaded and run the installation again".
I delated all the metaproducts folders and keys but I still have the same message.
Can you help me to use your great product ?!

Alexander

03/29/2006 07:01 am

> My O.S is windows 98 SE. I upgraded IE 5 to 5.5 and now I can`t use Download Express.
> I `ve tried to re-install it but I have the message :" A problem occured during setup. Please
> make sure that you have enough free space, disk is not write-protected or the updated
> application is not currently loaded and run the installation again".
> I delated all the metaproducts folders and keys but I still have the same message.
> Can you help me to use your great product ?!

Please try to re-download the setup file from MetaProducts site: http://www.metaproducts.com/download/desetup.exe
Then please install it and write us (support@metaproducts.com) if you still have this problem.
Thank you!

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation

03/29/2006 07:01 am

> Please try to re-download the setup file from MetaProducts site: http://www.metaproducts.com/download/desetup.exe
> Then please install it and write us (support@metaproducts.com) if you still have this problem.
> Thank you!
>
> Sincerely,
> Alexander.
> | Alexander Bednyakov
> | Senior Developer
> | MetaProducts Corporation
>
> Thanks for your answer
The reason of my trouble was the virus W95/Spaces.1445.B which corrupt all .exe files !
Download Express was first damaged.

Alexander

03/29/2006 07:01 am

Ok, I see.
Thank you for you rfeedback.
Please write us if you have any further question.

Sincerely,
Alexander.

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