Hahaha

Author Message
Kenneth Ellested 03/29/2006 07:01 am
This product is absolutely the worst thing that has ever happened to me. After installing it on W2K, I started to DL a 1.4GB file. After an hour, Download Express was using allmost all of my RAM (1.5GB, YES GIGABYTE) and I was relying on my small page file from now (what a freaking leak). Anyway, I had already downloaded 1.1GB so I thought that it might be a good idea to pause and resume the operation to see if it would release the RAM. Now the real funny thing happened - the freaking software started over to download from the beginning again (it even stated that resume was supported) - hahahaha, I can only wonder if this is an Aprils fool ?

Have a nice day :-(

Regards
Alexander 03/29/2006 07:01 am
Dear Kenneth Ellested,

Thank you for your report.
Please write us the URL of this file for a test. Some servers are changing file url every time you download it.
Regarding the memory issue - thank you, we`ll check.
Could you please write us your Internet channel bandwidth?
support@metaproducts.com

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation
Kenneth Ellested 03/29/2006 07:01 am
Sorry for the harsh comment before - but I was pretty upset :-(

I have a 4Mbit connection, and I capped DEP on 300000 if I recall correctly.
The URL is steady as a rock and it`s in the domain of easynews.com.
The access to easynews is personal, so I can`t give it to you without giving you my login info too.
The URL is password protected on the HTTP level, which might be the reason that it restarts after a pause, though it doesn`t really makes sense (it`s just a pause).
Anyway, you can try with whatever you think is big enough to fill your RAM ;-)
It seems like the leak cooresponds to the actual download.
If you pause the transfer it stops leaking - I tested it again to be sure it wasn`t me.

Regards

> Dear Kenneth Ellested,
>
> Thank you for your report.
> Please write us the URL of this file for a test. Some servers are changing file url every time you download it.
> Regarding the memory issue - thank you, we`ll check.
> Could you please write us your Internet channel bandwidth?
> support@metaproducts.com
>
> Sincerely,
> Alexander.
> | Alexander Bednyakov
> | Senior Developer
> | MetaProducts Corporation
Alexander 03/29/2006 07:01 am
Dear Kenneth Ellested,

Thank you very much for your details.
We will test DE carefully for the situation you wrote about.

Thank you for your help!

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation