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Never recieve any support regarding lost key

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Mass Downloader
Never recieve any support regarding lost key

Author	Message
Martin Kock	07/13/2009 08:53 pm
	Well here goes... After several unsuccesful attempts at getting my lost key by support forms and support email with no luck, i will give forums a try. I would appreciate ANY kind of response by MetaProducts or any of its staff in this matter. As i have written several times in emails and forms, i have lost my key due to a format. Would anyone be so kind so help me restoring my key so i can use MassDownloader again... thank you. Info will be given in mails in private Regards Martin Kock
Alexander	07/14/2009 02:19 am
	Martin Kock, Thank you for writing us. I asked the support team - they replied your messages. It seems your mail box spam filter is set up too severe. I sent you email from my own address. Please confirm when you receive it. Thank you! Alexander Bednyakov MetaProducts Staff
Martin Kock	07/14/2009 05:11 am
	> Martin Kock, > > Thank you for writing us. > I asked the support team - they replied your messages. It seems your mail box spam filter is set up too severe. I sent you email from my own address. Please confirm when you receive it. > > Thank you! > Alexander Bednyakov > MetaProducts Staff > > Have received it from your mail today, thank you very much.
Richard Maitia	01/26/2010 04:18 am
	I also have tried to contact you regarding my Mass Downloader becoming corrupted on my old computer. I have a new computer running Vista on a core 2 duo3 gig, 400 gig HD. I need to reinstall, but have no way to do this. Please advise. I am a registered customer.
Alexander	01/26/2010 04:35 am
	Richard Maitia, Thank you for writing us. You can download Mass Downloader from: http://www.metaproducts.com/download/mdsetup.exe Install it. Then request your registration key using the following link: http://www.metaproducts.com/mp/mpSupport_LostKey.asp Please feel free to contact us if you have any further question. Best regards, Alexander Bednyakov MP Staff

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