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Failure to download with FireFox 2

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Mass Downloader
Failure to download with FireFox 2

Author

Message

Lloyd Atkins

11/09/2006 05:19 am

When clicking on a download link, Mass Downloader is opened up but the Save Dialog fails to appear and then nothing happens.
I am running FireFox 2.0, Mass Downloader 3.2.651 SR2 and have downloaded and installed the latest Firefox integrator.

Alexander

11/09/2006 07:54 am

Lloyd Atkins,

Thank you for writing us.
Please uninstall the current version of MetaProducts Integration plug-in and reboot your browser. Then please install one from: http://www.metaproducts.com/download/L_mpint.xpi
Download DebugView from: http://download.sysinternals.com/Files/DebugView.zip, unpack and run Dbgview.exe from this zip archive. Then go to FireFox and try to start the download using Mass Downloader. The plug-in will print debug log to the DebugView window. Save it to file using File | Save as menu entry and send it to support@metaproducts.com with a short description of the problem.
Thank you for your help.

Best regards,
Alexander Bednyakov
MP Staff

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AutoDialogs™
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Offline Explorer™
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Disk Watchman™
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Offline Explorer Enterprise™
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