99% problem

Author Message
Alex 08/11/2006 11:45 pm
Please help urgent problem:

downloading stop at 99% forever. tried many solutions but aint work. can you please paste below all the solutions please?? I'll try one by one. i saw many similar situation as well.

thanks,
Alex
Alexander 08/13/2006 01:38 am
Alex,

As I can see, the cause is the connection time-out. Could you please check the accessibility of this file in your browser?
Please write me about the result. Thank you!

Sincerely,
Alexander.
| Alexander Bednyakov
| MetaProducts Corporation
Alex 08/13/2006 05:24 am
the file I was downloading is this one:

http://dw.com.com/redir?pid=10495973&merid=6245359&mfgid=6245359&lop=link&edId=3&siteId=4&oId=3002-7519_4-10495973&ontId=7519&destUrl=http%3a%2f%2fsoftwarex-files.download.com%2fsd%2fgDg0xFuO7_jDYQ61Il9UbGh8TzofVyj4d_Hqj8enUZyXk2kyKgPL5R9bqhXWqoY_FJiRqDpF3R-mpgKirgQAKRwr1H9Rg40F%2fsoftware%2f10495973%2f10495972%2f3%2fcrashday_demo.zip%3flop%3dlink%26ptype%3d3002%26ontid%3d7519%26siteId%3d4%26edId%3d3%26pid%3d10495973%26psid%3d10495972

at this page:
http://www.download.com/Crashday-demo/3002-7519_4-10495973.html?tag=dir

it is a game file about 350M.

I can use Massdownloader download it from another computer no problem so it must be my computer or my LAN network's problem.

can access the file from my browser but cannot open it as it was not 100% downloaded

Alex

Alexander 08/15/2006 02:15 pm
Alex,

Thank you for your feedback.

> I can use Massdownloader download it from another computer no problem so it must be my computer or my LAN network's problem.
>
> can access the file from my browser but cannot open it as it was not 100% downloaded

Do you mean you can access this file using your browser the same time when Mass Downloader has time-out problems with it?

Thanks,
Alexander
Alex 08/16/2006 04:55 am
> Alex,
>
> Thank you for your feedback.
>
> > I can use Massdownloader download it from another computer no problem so it must be my computer or my LAN network's problem.
> >
> > can access the file from my browser but cannot open it as it was not 100% downloaded
>
> Do you mean you can access this file using your browser the same time when Mass Downloader has time-out problems with it?
>
> Thanks,
> Alexander


Yes. I can download using browser. but the file is too large so I didn't download it completely.

Alex
Alexander 08/16/2006 01:01 pm
Alex,

Does the stop/start of such problem project in Mass Downloader give any effect? How much downloading threads did you set for this project? Thank you!

Alexander
Jeff 04/04/2007 05:01 pm
I am having this same problem. I see that it is common in the forums but no where is a solution. Every one of them ends with asking to email the log file. Are the solutions then being emailed? I have set my threads from 30 - 10 - 5 - 1 and it will hang at 99% forever. The download runs fast, 1MB/sec+ and it will resume at any percentage other than 99%. I am able to download the file no problem using Internet Explorer 7. I am running Windows XP.
Alexander 04/05/2007 02:45 am
Jeff,

What is your Mass Downloader version?

Best regards,
Alexander Bednyakov
MP Staff
Jeff 04/05/2007 07:19 am
I've tried both 661 and the beta, both give the same results.
Alexander 04/06/2007 08:35 am
Jeff,

Could you please test the updated build of Mass Downloader? It will be ready at Monday.

Thanks,
Alexander
Alex 04/06/2007 08:47 am
> Please help urgent problem:
>
> downloading stop at 99% forever. tried many solutions but aint work. can you please paste below all the solutions please?? I''ll try one by one. i saw many similar situation as well.
>
> thanks,
> Alex
sorry, i forgot to paste the log..here it is:


Jeff 04/09/2007 05:46 pm
I would be happy to test with new release. I don't see it yet today, when should it be available?
Alexander 04/10/2007 10:03 am
Jeff,

Please download the updated build from:
http://www.metaproducts.com/download/betas/mdbsetup.exe

Please write me about the result. Thank you.

Alexander
Jeff 04/11/2007 10:05 am
I installed that so no I'm using the beta 1 677. It downloaded about 10 files and now its back to doing the same thing. It will get to 99% and then skip it saying failed, with a red x.

Jeff
Alexander 04/12/2007 05:32 am
Jeff,

Thank you for your feedback.
Could you please send us your Mass Downloader settings?

To export Mass Downloader settings from Registry please:
1. Open Windows button Start | Run dialog, type "regedit" and press Ok button
2. In the left panel of Registry editor please select
HKEY_CURRENT_USER\SOFTWARE\MetaProducts\Mass Downloader node
3. In the Registry menu select the Export menu item and save data to c:\1.reg file
4. Please attach this file to email message and send it to support@metaproducts.com with the "Mass Downloader settings for Alexander Bednyakov" subject
Please also include a couple of problem links for a test.
Thank you for your help.

Sincerely,
Alexander