CANNOT OPEN FILE

Author Message
Tom 03/29/2006 07:01 am
I have downloaded a file with Mass downloader and i annot open it. There was an error right after it completed the download and it never produced the file in the download folder. I found the completed .mass file but i cannot open it. IS THERE ANY WAY I CAN EXTRACT THE FILE FROM THE .MASSS FILE MANUALLY CAUSE IT WANTS TO RESTART IF I TRY TO DOWNLOAD IT AGAIN AND I WILL NOT DO THAT BECAUSE I DO NOT WANT TO DOWNLOAD AN 87 MEGABYTE FILE ON 56k CONNECTION AGAIN!!!
Alexander 03/29/2006 07:01 am
Dear Tom,

Thank you for writing us.
Please remove the .MASS addition from the file name and open your file.
Please write us about the result. Thank you.

Sincerely,
Alexander.
| Alexander Bednyakov
| Senior Developer
| MetaProducts Corporation
Tom 03/29/2006 07:01 am
Thanks, It finally worked. I tried to remove the .mass before but xp still recognized it as a mass file but when i uninstalled mass downloader, it finally turned into an exe when the .mass was erased. Thanks for your help!
Alexander 03/29/2006 07:01 am
Dear Tom,

You have "hide extensions of registered file types" option checked in your Windows Explorer settings. It doesn`t allow you to remove .MASS extension when MD is installed.

Thanks,
Alexander.