iexplore crash

01/11/2010 03:57 am

When I want to open a link to a pdf or other downloadable file, I will get a "Internet Explorer wont work anymore" error when the Flash and Media Capture Bar add-on is turned on.

I tried on different OS, Vista and Windows 7, see below for error in event-log.
When Flash and Media Capture Bar add-on is turned off, no problems.


Faulting application iexplore.exe, version 8.0.6001.18828, faulting module urlmon.dll

Problem signature:
Problem Event Name: APPCRASH
Name: iexplore.exe
Application Version: 8.0.6001.18828
Application Timestamp: 4a9600c9
Fault Module Name: urlmon.dll
Fault Module Version: 8.0.6001.18828
Fault Module Timestamp: 4a96180b
Exception Code: c0000005
Exception Offset: 00007437
Andrey Filatkin
01/11/2010 08:48 am

It's serious problem and it new for us. Can you please give us more detail?
Are any other add-ons installed in Internet Explorer?
Can you turn on the F&MC crash handler? You can do it from registry:



Please send logs from
Thank you.

Best regards,
Andrey Filatkin
MetaProducts Staff