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Suddenly frozen

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Message

Herman Hartman

10/30/2004 08:12 am

Some days ago I installed the trial of AD 2.3.144 SR2.
When the program operates as was meant, it is the best addition to file handling improvement that I know.
But I notice there is a glitch, that can be resolved only by reinstalling.
- The folders button in the right hand top corner of any file dialog box is suddenly frozen and does not allow me to select my favorite folders. Reinstalling fixes this, but that is not an elegant solution.
Is this a known problem and can I expect a solution for this? I myself could live with it with a certain level of frustration ;-) but I also intend to use it to assist my wife in finding her way through a maze of file folders that were created in the recent years. In such a situation I need a utility program that always works as designed.
We use Windows XP Pro, SR2.
Thanks for your help.

Oleg Chernavin

10/30/2004 11:29 am

We are sorry for the problem. We are trying to fix it, but it takes time. I hope to have positive results soon. Can you please write us to support@metaproducts.com , so we will be able to notify you when we fix it.

Thank you!

Best regards,
Oleg Chernavin
MP Staff

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